Finnish speaking Customer Support/Office Manager to Maria Nila!

Do you have an interest in the beauty industry and have a passion for customer experience? A love for structure and development? Then you might just be the person we are looking for in this exciting role!

About Maria Nila
We are not the usual haircare brand. Our 100% vegan and cruelty free products are developed out of love for animals, as they should not be a part of haircare products. By providing high quality vegan beauty, we make it easy for everyone to take a step towards a sustainable and friendlier world.

By choosing Maria Nila, you choose cruelty free, climate friendly and colour protecting haircare produced in Sweden. Our chemists develop our products with carefully chosen ingredients that make a difference for clients, saloons, animals, and the environment. We have our own product development, production, filling, and warehouse in our factory in Helsingborg, Sweden, and from here we shop all over the world.

On the mission to lead sustainable beauty, the expansive hair care brand Maria Nila are now looking for an organized and customer-oriented team player to join the fantastic customer support-team!

This role will share its time between our support and reception. You will be of great importance in our growing department and with the main responsibility of overseeing the support towards our markets in the Nordics, focusing on the Finnish market and be a part of the office management, making sure the responsibilities around the office are met.

Who are we searching for?
As a part of the customer support team, they see that you like to take your own initiatives, work effectively and are very service-minded. The role suits you who like to work independently as well as work pro-actively in your daily work. In this role you will work close connection with many functions in the organization.

What do we offer?
Exciting and rewarding work in an ambitious and tight knit team. You get a chance to influence not only within the company, but the beauty industry in general through our journey on becoming leading within sustainable beauty. For the right person, there will be great opportunities within our growing company.

For this role, some of your key responsibilities include

  • To support towards the Finnish market focused on sales-team, merchants, and consumers
  • Being a part of the Nordic switchboard and handle incoming e-mails, phone calls and errands from customers
  • Being a part of the social media team and administrate incoming questions
  • Administrating report sheets, campaign material and other relevant information to the sales team
  • Ordering material and other important things regarding the office management
  • Accepting packages and deliveries
  • To coordinate and plan office events and after works together with department responsible
  • Ordering computers and telephones for office employees

Qualifications

  • 2+ years of previous relevant work experience such as customer service, support, or customer relations
  • Great written and verbal communication in Swedish, Finnish and English
  • Love building relations and to be in contact with customers
  • Customer experience-oriented approach with great communication skills
  • Able to adjust quickly to changing priorities
  • A passion for the beauty industry is a big plus!

Practical
Start:
Immediate
Contract: 12-month contract with possibility of extension
Location: Maria Nila HQ central Stockholm
Working hours: Full-time and on-site with flexible hours between 07:00-18:00

Frågor gällande tjänsten är välkomna till ansvarig rekryterare amanda@thewofi.se. Selektering av ansökningar och intervjuer sker löpande så missa inte chansen att söka tjänsten redan idag! Välkommen, vi ser fram emot din ansökan!

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